Artificial Intelligence (AI) is rapidly becoming a key driver of innovation in municipal services. In waste management and street cleaning, AI opens up new opportunities for improving efficiency, quality assurance, and resource optimization—through intelligent route planning, automated image recognition, or demand-based cleaning control. The panel discussion brings together experts from practice, research, and industry to explore concrete use cases, implementation challenges, and strategic potentials for cities and municipal utilities. Another focus is on how technological progress can be aligned with rising expectations for service quality, sustainable urban development, and securing qualified personnel—while complying with legal frameworks and data protection requirements.